How do I set up an account with PDQ? Simply call a PDQ dispatcher at (800) 209-9105 extension #1 between  7:30 AM and 5:00 PM EST.  The process takes just a few miutes and you can begin placing orders immediately.

How do I schedule a pickup? Call (800) 209-9105.  PDQ has on-demand and scheduled service from 7:30 AM to 5:30 PM, Monday through Friday. After hours service is available 24 x 7. 

What type of equipment does PDQ operate? PDQ operates late model cargo vans for small package delivery with capacity up to 2,000 pounds. 

Can you ship air cargo through major airlines? PDQ is certified by the Transportation Security Agency as an Indirect Air Carrier (IAC).  PDQ can immediatley ship your item if you are already certified as a Known Shipper according to TSA regulations.  PDQ can also certify your business as a Known Shipper. Please call for more information if you are NOT currently a known shipper.

Can you transport pets and laboratory animals? Yes, PDQ is certified by the U.S. Department of Agriculture as an live animal transporter.  The company will provide your pet with lodging, ground transportation, air transportation (international and domestic) and other services.  We have experience shipping pets throughout Europe, Asia and the Middle East. 

Can PDQ customize my invoices? Yes. We can produce summary and detail reports containing your purchase order numbers, job numbers, client number and matter numbers. A PDQ dispatcher will ask you for these numbers when you place your orders. When you receive your invoice reports, they will be sorted and sub totaled by the codes you give us.

How should I safely package my items? The most important thing is to make sure your package is addressed correctly with the Business Name, Recipient Name, Street, Zip and a destination phone number. This is especially important for larger businesses with several building, floors and large numbers of employees. This will address 90% of all delivery problems. While we do not require that all deliveries be in envelopes or packages, that will certainly help.

Is there anything PDQ can’t deliver? For your protection and ours, we do not deliver meals, contraband, illegal items, precious gems or coins or hazardous materials.